Being a first time home buyer, I was very nervous and “gun-shy” about entering into the Seattle Realestate Market. The Pickett Street team members were GREAT at helping me overcome these fears and very prompt to respond to any inquiries I made. I had a lot of questions and concerns over things that were quite normal, but as I mentioned, I had no idea what to expect. I knew that I could text Katie any time and get a response as soon as she could possibly reply. Sarah was very good about keeping me on track with all of the necessary timelines as well. There was even a point where my scanner was on the fritz and Margaret had me come to her office and use hers to get all of the documentation scanned and sent to my lender (the Touchette Team at Caliber Home Loans). I am more than happy, I am GREATFUL. These people really helped me achieve my dream of home ownership with as much ease as possible. Five stars isn’t enough! Thank you thank you THANK YOU Pickett Street!