Pickett Street Properties is proud and honored to announce that all 4 of us just received the “2009 – 5 Star Realtor Award, Best in Client Satisfaction,” recently published in Seattle Magazine. This is a great honor for us – because our greatest desire is to serve our clients incredibly well. Only 758 local Realtors received this award of the over 20,000+ licensed Agents in our area.
Here’s how the awards are determined:
First, over 22,500 people who recently bought or sold homes were surveyed by mail and phone. Next, professionals in the mortgage and title industry were surveyed for their nominees. Stacks of surveys were received, screened and scored by Crescendo Business Services. Finally, a blue ribbon panel of local industry experts reviewed the finalists list – and the winners were announced!
Those surveyed were asked to evaluate their nominees based on nine criteria: Customer service, communication, finding the right home, integrity, negotiation, marketing the home, market knowledge, closing preparation, and closing satisfaction. We want to thank our clients and those we work with for nominating us. We are thrilled with the awards, and will continue to do our best to exceed our clients’ expectations and goals.
Several Agents we know keep telling us how lucky we are. I think Thomas Jefferson said it best: “Luck is a dividend of sweat. The more you sweat, the luckier you get.”
While many in our area continue to complain that “nothing’s happening” – and that the real estate market is “still dead” – we beg to disagree: As a team, we currently have 15 homes Pending, and many more homes For Sale that are receiving regular showings! And as a team, we’re currently helping 12 different Buyers find great homes and properties all over Puget Sound.
Finally, I’d like to quote one of my kids’ favorite burger-makers, Ray Kroc (founder of McDonalds): “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.”
We do love what we’re doing. We strive to put our customers’ goals first. And we’re thrilled to serve our clients, and to earn success. We’re proud to be winners! And we’re looking forward to helping many more clients win in 2010!